Rules, Regulations and Responsibilities

Welcome to E Cube Club. To ensure all guests can enjoy their time in E Cube Club, we have prepared the following rules, regulations and responsibilities. We hope that all guests will follow these rules, regulations and parent/guardian’s responsibilities while having fun in using all the facilities inside E Cube Club.

Admission:

  1. Each child must be admitted with an adult attendant (e.g. parent or guardian), and under the adult’s constant supervision during his/her time at E Cube Club. E Cube Club reserves the right to reject any children to admit without adult attendant.

  2. E Cube Club is not a child care centre. Adult attendant will assume full responsibility and liability for their children while on the premises.

  3. E Cube Club reserves the right to decline the admission of anyone who is considered of suffering from contagious diseases or sicknesses; or may cause possible danger, threats, or violence to others.

  4. If you are leaving the E Cube Club and wish to come again during the same day. Please keep the hand band property. It is not able to change the wristband to others in such as non-special circumstances

  5. E Cube Club’s play equipment is of high quality design and manufacturing and our staff conduct regular check and maintenance. If you find any damages in our equipment, please report to our staff immediately. E Cube Club will not be held liable for any injuries resulting from accident in E Cube Club, including but not limited to any unsafe play and misuse of our toys and equipment.

  6. If you have any special medical conditions, before your admission, please consult medical professions about the suitability in using our equipment. Please notify our staff immediately when you require any assistance.

  7. To ensure the safety of all our guests, CCTV system has been installed to conduct surveillance 24-hours a day.

  8. E Cube Club’s structures are of the highest standards and quality, in adherence with the ‘American Safety Board’s Codes and Regulations’.

  9. Please consider the age, height, maturity, strength, weight, or other attributes of people under your care when choosing a particular activity.

Dress code:

  1. A valid colored hand band must be worn by guests entering our play area to signify their admission is legitimate. As it is free to re-enter the play area within the same day, a valid and un-damaged hand band must be presented while re-entering.

  2. Guests must wear socks at all times after admission. Socks are available for purchase at our reception.

  3. Casual or sports clothes are recommended for the guest’s own safety and comfort. In particular, long pants are recommended if the guest intends to play on our slides.

  4. Dangerous objects (e.g. sharp objects on clothing or accessories, volatile and explosive objects), are prohibited. E Cube Club reserves the rights to claim for any damage made to our play equipment and furnishings by such object(s).

  5. No shoes may be worn inside E Cube Club.

Food and Beverages:

  1. Outside drinks and food are not permitted to be brought into our play area except for milk, water, medicine or other items with the prior approval of E Cube Club staff. Except a specified area, no food and beverage is allowed and please keep the place clean and tidy.

  2. Please do not bring the following items into E Cube Club: Dangerous or hazardous materials, food, alcoholic beverages and beverages and pets.

Personal belongings:

  1. We have a stroller parking area – please ask our staff for details. E Cube Club will not be held liable for any lost, stolen or damaged personal property and belonging brought into our premises.

  2. Valuable accessories (such as jewelries) are not recommended. Guests are advised to mind their own belongings at all times. E Cube Club will not be held liable for any lost, stolen or damaged personal property and belonging brought into our premises.

  3. E Cube Club provides a locker for guests to use. Please keep the locker key safely and if there is any loss of the key. E Cube Club reserves the right to claim the cost of changing the lock. Locker is just to keep a temporary storage for easy to play in our centre. Guests should be responsible for the personal belongings. E Cube Club will not be held liable for any lost, stolen or damaged personal property and belonging brought into our premises.

User behaviors:

  1. All persons, bags, parcels and other items may be subject to security checks at the point of admission and at such other locations inside the E Cube Club as we consider appropriate. We reserve the right not to allow any bag, parcel or other item to be brought in and to deal with any unattended object in such a way as we consider appropriate.

  2. Please show common courtesy to fellow guests and staff. Do not use profanity or engage in unsafe, illegal or offensive behavior.

  3. The equipment in the play area is designed for children under the age of 12 and adults using it will be accountable for their own risk. E Cube Club will not be held liable for any injuries resulting from any adults using the equipment in E Cube Club.

  4. Each child must under the adult attendant’s constant supervision during his/her time at E Cube Club. E Cube Club will not be held liable for any children injuries or accidents resulting from the negligence of adult attendant(s).

  5. Adults should educate and restrict their children from performing aggressive behaviors such as running, pushing, hitting others, throwing any objects or violating any other rules and regulations.

  6. Strictly no smoking nor chewing gum on the premises.

  7. All height and age restriction imposed by the management must be adhered to.

  8. Please keep the place clean, otherwise we reserve the claim of the cleaning fee.
  9. The following activities are not permissible:

    1. The sale of goods or services or the display of goods or services for sale.

    2. The distribution of printed materials of any kind.

    3. Photography, videotaping, recording of any kind, broadcast or transmission for commercial purposes.

    Miscellaneous:

    1. Birthday parties are allowed only with a valid party reservation.

    2. E Cube Club reserves the right to close any ride or play area during trading hours for any reason, without notice or compensation. We will endeavor to inform you of a closure prior to a party only.

    3. E Cube Club reserve the right to restrict play sessions. This will be communicated to guests before payment is taken on reception.

    4. E Cube Club encourages children to play and explore in a safe and fun environment. As such, there are inherent risks that are always associated with children playing and having fun. Parents and guardians must recognize and accept this risk.

    5. We may photograph, film, videotape, record or otherwise reproduce the image and/or voice of any person who enters E Cube Club and use the same for any purpose without payment to any person.

    6. Parents or guardians assume full responsibility and liability for children while on the premises. E Cube Club is not held accountable for any injuries resulting from unsafe play and inappropriate use of equipment. For your safety and to avoid injury, you must comply with all signage, notices, and all directions and requests of our staff. E Cube Club is designed to ensure that you have fun in as low-risk playground environment as possible. While every care is taken there may be instances when accidents occur, E Cube Club and its staff will not be held liable in such instances. To ensure the safety of all our guests, a complex CCTV system has been installed. We reserve the right to deny admission, or to require a person already admitted to leave the E Cube Club premises, without refund or compensation, for failure to comply with any of the rules, for unsafe, illegal or offensive behavior, to ensure safety, security or order, or if we consider that the circumstances so require. We may from time to time, without prior notice and without refund or compensation, change the operating hours, close E Cube Club or any part of it temporarily, restrict the number of persons having entry access, and/or suspend or cancel any facility, due to capacity, inclement weather or special events, to ensure safety, security or order, or if we consider that the circumstances so require. These rules are governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.

    7. E Cube Club reserves the right to expel any persons from our premises at the sole discretion of E Cube Club.

    8. In the event of any conflict or inconsistency between the English version and the Chinese version of these rules, the English version shall prevail.